Notice: The Clinic is open.
WELCOME NEW PATIENTS TO THIS CLINIC :
== page content ======================
This page contains a simplified statement of Terms and Conditions of Service & First Appointment statements.
And required information to read before using the booking portal at bottom of page.
1. STRONGLY SUGGESTED TO READ TERMS OF SERVICE &... BELOW
2. ADDITIONAL INFORMATION SOURCES NOTED BELOW (buttons)
3. THEN USE THE BOOK NOW BUTTON AT THE BOTTOM OF THIS PAGE *
== Terms and Conditions of Service ===
This Clinic's Standardized Policies – terms and conditions of service:
*All appointments and fees are solely patient’s responsibility, as a condition of service.
Clinic Policy - Terms and Conditions, and how they are put into clinical practice:
There is a fair expectation of this business, that patients (including first appointment patrons) that they will respect reserved appointments, as they are limited and valuable, and clinic policy reflects this particular market.
"Patient's should arrive on time for reserved appointments or provide adequate notification (onus on patient to communicate effectively* such with no less than 48-hours **) if unable to attend in order to avoid penalties for missed appointments, be respectful, and pay for fee's in a timely manner".
* Note: Ensure (effective) communications are acknowledged by clinic:
1. Outside of 48-hours requires either online cancellation or a voice mail.
2. Within 48-hours: (48-hour cancellation policy).
Telephone communications supplying a reason* for late cancellation.
However, if you choose to text and do not get an acknowledgement back from the clinic within 1-2 hours.
Then you must leave a voice mail (48-hour cancellation policy)!
In the rare event the voicemail is at capacity then an email with suffice.
* at the Clinic's discretion, whether to apply a penalty for a violation - late cancellation.
It is the patient’s responsibility to manage their account information which includes keeping it up to date with the clinic, the onus is on patient’s effective (phone) communications* with the clinic in managing appointments within the 48-hour (policy), understanding their insurance coverage, and ensuring that all fees are paid in a timely manner to keep their account in good standing.
== Notification: All "new" patients ======
All new patients to clinic notice
Remember upon booking your appointment, make note of date & time!
Be prepared before your appointment:
- RMT Services / appointments for October 21.
- Current patients can use book online and or call.
- New patients can inquire by phone.
WELCOME NEW PATIENTS TO THIS CLINIC :
== page content ======================
This page contains a simplified statement of Terms and Conditions of Service & First Appointment statements.
And required information to read before using the booking portal at bottom of page.
1. STRONGLY SUGGESTED TO READ TERMS OF SERVICE &... BELOW
2. ADDITIONAL INFORMATION SOURCES NOTED BELOW (buttons)
3. THEN USE THE BOOK NOW BUTTON AT THE BOTTOM OF THIS PAGE *
== Terms and Conditions of Service ===
This Clinic's Standardized Policies – terms and conditions of service:
*All appointments and fees are solely patient’s responsibility, as a condition of service.
Clinic Policy - Terms and Conditions, and how they are put into clinical practice:
There is a fair expectation of this business, that patients (including first appointment patrons) that they will respect reserved appointments, as they are limited and valuable, and clinic policy reflects this particular market.
"Patient's should arrive on time for reserved appointments or provide adequate notification (onus on patient to communicate effectively* such with no less than 48-hours **) if unable to attend in order to avoid penalties for missed appointments, be respectful, and pay for fee's in a timely manner".
* Note: Ensure (effective) communications are acknowledged by clinic:
1. Outside of 48-hours requires either online cancellation or a voice mail.
2. Within 48-hours: (48-hour cancellation policy).
Telephone communications supplying a reason* for late cancellation.
However, if you choose to text and do not get an acknowledgement back from the clinic within 1-2 hours.
Then you must leave a voice mail (48-hour cancellation policy)!
In the rare event the voicemail is at capacity then an email with suffice.
* at the Clinic's discretion, whether to apply a penalty for a violation - late cancellation.
It is the patient’s responsibility to manage their account information which includes keeping it up to date with the clinic, the onus is on patient’s effective (phone) communications* with the clinic in managing appointments within the 48-hour (policy), understanding their insurance coverage, and ensuring that all fees are paid in a timely manner to keep their account in good standing.
== Notification: All "new" patients ======
All new patients to clinic notice
Remember upon booking your appointment, make note of date & time!
Be prepared before your appointment:
- Read the recommended pages on this website: (bottom of page)
- Upon booking your appointment, make note of date & time!
- A 48-hour cancellation policy in effect. Phone communications preferred.
- Check location (office location button) and entrance (building entrance button); and allow adequate time to arrive safely.
- Methods of payment - cash, cheque or etransfer. Accounts are required to reconcile balances within 24-hours.
- Arrive on time (no more than 5-10 mins. before) on the day of your first appointment.
- Read The Massage Therapy Information file - explains medical concepts and treatment disclosures for First Appointments is available on the Forms and MT information page.
- You can down load your insurance consent form in advance too from the Forms and MT information page.
== First Appointments sequence =====
1) First appointments: Patient-pay at time of appointment.
This includes all ICBC appointments.
Cash, cheque or etransfer accepted.
Currently, no debit or credit card services.
All balances must be reconciled within 24-hours.
If required, a receipt will be issued, once a payment is made.
Typical the following business day.
2) Insurance qualification: bring card(s)
Bring your insurance benefit card(s), provide information and sign consent form(s).
Declare primary and secondary polcies, claim order, at first appointment.
If provided in advanced, via text or email, and if conditions are meet (see Insurance page), at discretion of RMT you may qualify that day.
Bring your insurance benefit card(s), provide information and sign consent form(s).
Declare primary and secondary polcies, claim order, at first appointment.
If provided in advanced, via text or email, and if conditions are meet (see Insurance page), at discretion of RMT you may qualify that day.
3) The building hours: security door and intake forms
At 69 Nanaimo Avenue East, unit 207 (up-stairs).
== Recommended information: =
This website contains most of the information you need to know about 'clinic operations'
Additional information is presented by website page headings!
== All Booking links are conditional ========
* By booking a reserved appointment time, you have accepted all the Terms & Conditions of Service at this Clinic (business).
At 69 Nanaimo Avenue East, unit 207 (up-stairs).
- Please arrive only 5-10 minutes before your appointment, to complete intake forms.
- If the outside door is locked, ring the doorbell, just to the right edge of sign, and left of door.
- Proceed quietly to upstairs shared voice-hushed area common waiting room, and have a seat, please.
- Observe, door know sign: "welcome please knock" or "please do not disturb" displayed.
- If earlier than 10 minutes before. Then observe the "please do not disturb" sign should be displayed as a treatment is in session.
- I can not answer phone or door when I am with a patient.
- I will open the door and great you as soon as I can.
- If you are new patient, some intake forms are required beforehand.
- It is required that you consult with the RMT as to your treatment goals.
- And sign an insurance consent form, if applicable.
== Recommended information: =
This website contains most of the information you need to know about 'clinic operations'
- Terms of Service &... page;
- Appointments, Fees & Policy page;
- Contact & Location page;
- Insurance page;
- Booking system notifications
Additional information is presented by website page headings!
== All Booking links are conditional ========
* By booking a reserved appointment time, you have accepted all the Terms & Conditions of Service at this Clinic (business).
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John Forsyth RMT © from 2022. All rights reserved.
John Forsyth RMT © from 2022. All rights reserved.
