ICBC IMMEDIATE CARE | ICBC PATIENT OBLIGATIONS | BEYOND FIRST 12-WEEKS QUALIFICATION |
Recovering from an Accident? We’ve Got You Covered.
ICBC Enhanced Care: No Referral Needed for Your First 12 Weeks:
If you’ve been injured in a motor vehicle accident (MVA), the last thing you need is more paperwork. Under ICBC’s current guidelines, Massage Therapy is a pre-authorized treatment (no referral needed).
This means you can start your recovery immediately without waiting for a doctor’s note or adjuster approval.
Book Your ICBC Initial Assessment (ICBC FIrst)
How the ICBC Process Works at This Clinic:
ICBC Enhanced Care:
Recovering from an Accident? We’ve Got You Covered.
ICBC Enhanced Care: No Referral Needed for Your First 12 Weeks:
If you’ve been injured in a motor vehicle accident (MVA), the last thing you need is more paperwork. Under ICBC’s current guidelines, Massage Therapy is a pre-authorized treatment (no referral needed).
This means you can start your recovery immediately without waiting for a doctor’s note or adjuster approval.
Book Your ICBC Initial Assessment (ICBC FIrst)
How the ICBC Process Works at This Clinic:
- Pre-Approved Sessions: You are automatically approved for 12 sessions within the first 12 weeks of your accident date.
- Simple Booking: Select "First ICBC" (60 mins) for your assessment, then "ICBC Subsequent" (45 mins) for your follow-up care.
- What to Bring: All I need is your Claim Number, Date of Accident, and your Personal Health Number (PHN).
ICBC Enhanced Care:
- click on Enhance Benefits Guide button, see section 1, pages 3- 4 for medical expenses.
- ICBC now categorizes massage therapy as non-discretionary therapy as per physiotherapy and kinesiology
- This means that treatment is automatically approved
Our Current Billing Policy:
Note: This clinic is currently an "Opted-Out" provider.
ICBC Patient Obligations: Important ICBC Attendance Policy-
Check Availability for ICBC Treatments: (1) Click "ICBC FIRST APPOINTMENT" button (below)
Note: This clinic is currently an "Opted-Out" provider.
- Patient-Pay: You pay for your treatment at the time of service (Cash, Cheque, or e-Transfer).
- Fee's: match ICBC recommended rates, and include the GST. $128.00 and $105.00 for 60-min initial and 45-min subsequent, until new rates come in effect April 1, 2026 at $131.00 and $107.00, respectively.
- Easy Reimbursement: We provide you with a professional receipt containing all necessary coding for you to submit to ICBC for direct reimbursement.
- Future Updates: We are currently formalizing a Vendor Account to offer Direct Billing in the near future. Stay tuned for updates!
ICBC Patient Obligations: Important ICBC Attendance Policy-
- The 48-Hour Rule: ICBC does not pay for missed appointments.
- Responsibility: If you miss a session or cancel with less than 48 hours' notice, the "No-Show" fee is the patient's personal responsibility. This must be settled to keep your claim and booking account in good standing - in order to continue treatment(s).
Check Availability for ICBC Treatments: (1) Click "ICBC FIRST APPOINTMENT" button (below)
Then you should be on the services page.
(2) Click Services, "First Services and ICBC Patient Pay only". Then Click BOOK NOW Find the next availability, select it
You will have create a User Account to complete booking. (you do not require a credit card to book)
All Appointments are conditional :
This Clinic expects it's patients to be considerate if they are unable to use their reserved time, that they provide sufficient notification that the appointment may be used by another patient.
(2) Click Services, "First Services and ICBC Patient Pay only". Then Click BOOK NOW Find the next availability, select it
You will have create a User Account to complete booking. (you do not require a credit card to book)
All Appointments are conditional :
This Clinic expects it's patients to be considerate if they are unable to use their reserved time, that they provide sufficient notification that the appointment may be used by another patient.
Beyond the First 12 Weeks?
If your recovery requires more than 12 sessions or extends past the 3-month mark, don't worry. I will work with you to submit a Physical Treatment Plan (Form CL751) to your adjuster to request additional funded care. It is strongly suggest may need a doctor's prescription too.
This means your adjuster approval is required for an extension of treatment.
If your recovery requires more than 12 sessions or extends past the 3-month mark, don't worry. I will work with you to submit a Physical Treatment Plan (Form CL751) to your adjuster to request additional funded care. It is strongly suggest may need a doctor's prescription too.
This means your adjuster approval is required for an extension of treatment.
- Future Updates: We are currently formalizing a Vendor Account to offer Direct Billing in the near future. Stay tuned for updates!
- Your clinical record is protected by BC PIPA. And a special consent release form is required to release your information.
- Please note many private Insurance benefits typically do not cover injuries/accidents due to MVA and or work.
John Forsyth Register Massage Therapy / John Forsyth RMT © 2022–2026. All rights reserved.
